Q1: Which vehicle models are compatible with your rooftop tents?
A1: Compatible with most SUVs, pickup trucks, off-road vehicles, and certain legally modified sedans (please provide vehicle specifications in advance).
Q2: What are the installation requirements?
A2: Requires a 3C/TÜV-certified load-bearing roof rack. No drilling required for installation; clamp-on crossbars are provided for models without pre-drilled mounting holes, along with installation instructions.
Q3: What types of roof tents do you offer?
A3: Three types: Hard-shell (quick open/close, windproof), Soft-shell (high cost-performance, lightweight), and Foldable (spacious, expandable).
Q4: What about product quality and waterproofing?
A4: All products undergo rigorous testing, using 320G Oxford fabric (waterproof rating 2000-3000mm) and aluminum alloy frames (load capacity ≥300kg).
Q5: What is the minimum order quantity (MOQ)?
A5: MOQ is 1 unit. Bulk orders qualify for tiered wholesale discounts based on order volume.
Q6: Do you offer customization services?
A6: Yes, including logo customization, packaging customization, and accessory customization (MOQ varies by customization scope; OEM/ODM one-stop services available).
Q7: Can samples be provided?
A7: Samples are generally not provided due to uneconomical shipping costs. Bulk orders ensure consistent quality.
Q8: What is the delivery timeline?
A8: Shipment occurs within 10 business days after final payment clearance. Delivery duration depends on destination address and shipping method, typically ranging from 20 to 40 days. If products are not in stock, production scheduling may extend delivery time.
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